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Security Policies

Governance and privacy · 2 min read

House rules

A gym has house rules. Members sign them when they join, staff explain them, and there are consequences for breaking them. A rule pinned to the wall that nobody follows or enforces isn’t really a rule.

Security policies are management’s house rules for information. They only matter if they’re known, followed and enforced.

Information security policy at the top, then supporting policies, standards, and procedures and guidelines.

Policies say what and why, and stay technology-neutral. Specific settings (“passwords at least 14 characters”) belong in standards; step-by-step instructions belong in procedures.

The top-level policy

The information security policy is management’s statement of direction and commitment. It typically covers:

  • the objectives and scope of information security
  • management’s commitment and support
  • roles and responsibilities
  • key principles: a risk-based approach, classification, least privilege, segregation of duties
  • the framework of supporting policies and standards
  • compliance monitoring, the exception process, and the consequences of breaking the rules
  • who owns it and how often it’s reviewed

It’s approved by senior management (or the board), not just the CISO, and communicated to all staff. It’s usually the first document an auditor reviews in a security audit.

Supporting policies

PolicyPurpose
Acceptable useRules for using systems, email, internet and devices; usually signed at hiring
Access controlHow access is requested, approved, reviewed and removed
Data classification and handlingClassification levels and handling rules
Password / authenticationAuthentication requirements (details in a standard)
Remote access and mobile devicesHome working, VPN, BYOD
Incident responseWhat must be reported, and how
Third-party securityRequirements for suppliers and service providers
Backup, logging, cryptographySupporting technical areas

Making policies work

Approve, communicate, train, enforce, manage exceptions, review.
  • Communicate and acknowledge: staff receive the policy and confirm they understand it.
  • Train: awareness programmes explain what policies mean in everyday work.
  • Enforce: technical controls implement policy wherever possible, and breaking the rules has consequences.
  • Manage exceptions: formally requested, risk-assessed, approved, time-limited and tracked.
  • Review: at least annually, and after significant changes.

Auditing policies

The auditor checks that policies:

  • exist for key areas and are approved at the right level
  • are current and reviewed
  • are communicated and acknowledged
  • are consistent with standards and procedures
  • are actually followed, by testing compliance rather than just reading the document

Example. The acceptable use policy forbids storing company data in personal cloud accounts. Network logs show large uploads to personal storage services every week, with nothing blocking or monitoring them. The policy exists but isn’t enforced, so the auditor recommends technical controls such as a cloud access security broker and blocking rules.

How the exam asks about it

If the question asks…The answer is usually…
Who approves the information security policySenior management
Best evidence policy is effectiveCompliance testing shows it’s followed
Document users sign at hiringAcceptable use policy
Policy exceptionsFormal, risk-assessed, approved, time-limited
First document to review in a security auditThe information security policy

In short

  • The information security policy states management's intent, objectives and responsibilities for security, and is approved by senior management.
  • Supporting policies cover topics such as acceptable use, access control, data classification, remote work, incident response and third parties.
  • Policies must be communicated, acknowledged by staff, enforced and reviewed periodically.
  • Acceptable use policies set rules for users and are typically signed at onboarding.
  • Exceptions follow a formal process with risk assessment, approval and expiry.
  • The auditor checks existence, approval, currency, communication and actual compliance.

Exam traps

  • A policy without enforcement or monitoring has little effect.
  • Security policy should be approved by senior management, not just the CISO.
  • Policies should be technology-neutral; specific settings belong in standards.
  • The first document an auditor typically reviews in a security audit is the security policy.

Slides

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CISA · Domain 5 · Governance and privacy

Security Policies

The information security policy and the policies under it: what they say, who approves them, how they're made to work in real life, and how the auditor tests that they do.

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